FAQs

DIAPERS

allter diapers are composed of the following:

  • 100% Bamboo Pulp core
  • Cloth like top sheet
  • Velcro side tape
  • Frontal Tape
  • Breathable Backsheet
  • No leak cuffs
  • Super Dry Layer
  • Wetness Indicator

For Pee: .allter comes with a special wetness indicator to make your life easier. As soon as the wetness indicator begins changing color from yellow to (?), you know it’s time for a change.

For Poop: Peek inside the diaper. Any trace of poop means it’s time for an immediate change.

 

But at the end of the day, relying on your baby’s natural cues is always a good idea, as every baby’s pee patterns may be different.

We work hard to provide you a leak proof experience. But if you experience a leak, it can be caused by one of these three things:

  • While putting the diaper on, if the leak guards were not spread out properly, you will get leaks. Make sure you lift the leak guards and spread them out.
  • If the diapers are not fitting snugly on your baby, it may leak. Make sure to firmly pull the .allter diaper up between baby’s legs and adjust properly using the Velcro strips.
  • Thirdly, your baby may need a change of size. Try a different sized diaper. This may be helpful to suit your baby’s specific body shape.

Ordinary diapers are composed of over 50% plastic and other synthetic materials. .allter diapers have been designed specifically with an aim to use natural materials like Bamboo pulp while providing super dry performance and comfort to your baby.

WIPES

.allter wipes are made of bamboo and the purest of water and aloe vera extracts, and are free of alcohol and harsh chemicals to provide a gentle and safe experience to you. The fabric is extra thick and strong.

What’s Inside?

Water Content 99%, Sodium Benzoate, Glycerine, Aloe Vera Extract, Decyl Glucoside, D-Panthenol, Potassium Sorbate, Disodium Cocoamphoacetate, Mild Fragrance.

Yes. .allter wipes are safe for external use, including hands, face and bums. Avoid using on wounds and cuts.

They are made with certified organic bamboo, which is a less-water intensive and a fast growing crop, with a short crop cycle of 6 months. It is a 100% organic and biodegradable fiber. .allter diapers and wipes are also free of synthetic chemicals and micro plastics, contents that are toxic for the nature.

Payment and Delivery

Please email us your order number along with query at help@letsallter.com. We will track the same and get it delivered to you at the earliest.

Depending upon your cart value, shipping will be calculated at the checkout.

We currently deliver to Delhi NCR, Mumbai, Chennai, Hyderabad, Bengaluru, Ahmedabad, Pune, Chandigarh, and are working towards adding more locations. If you would like our products delivered to your city please write us at help@letsallter.com or message us on Instagram or Facebook.

You will receive an email with tracking information once your order has been picked up and scanned by the shipping courier.

Yes you can! Claim a free Trial Pack of .allter diapers by clicking here.

    • How to subscribe?

You can customize your delivery by selecting the pack of your choice and scheduling a delivery best suited to your needs. To find out more, click here.

    • Is the amount auto-debited from my account?

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    • Can I pause my subscription, or change its frequency of delivery?

Yes. You can pause your subscription of The Happiness Box anytime you want and resume without having to subscribe again, and also change the frequency of your delivery. Click here to modify your subscription.

    • How do I go about renewing the subscription?

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    • How can I cancel my subscription?

You can cancel your ongoing subscription of the Happiness Box at least 5 days before your next subscription delivery is due. If you would like to modify or cancel your subscription, please click here.

RETURNS

Since diapers and wipes are items of extremely personal nature, we are unable to provide returns. However, if you do have an on going subscription to our Happiness Box that you would like to modify or cancel, please click here.

At .allter, we take extreme care to provide you the best services. But if you receive a damaged order for any reason, please drop us an email at help@letsallter.com with the details of the damage. We might request you to share images of the damage.

PARTNER WITH US

1. Individual

Every contribution matters. Start small by choosing .allter and help us save at least four trees during a baby’s diaper lifetime. Also, show us some love on your social media pages and share your .allter stories with us.

2. Groups and associations

If you have something in mind, do write to us on Instagram or Facebook @letsallter.

3. Reporter/ Blogger

We are passionate about the .allter movement, and would love to have more and more people on board. If you want to help us spread the word about the movement by covering our story, drop us a line on Instagram and Facebook @letsallter.

Our founders Surbhi and Arnav are keen environmentalists who are always up for sharing ideas on sustainability and green living with others. Drop us a line at our Instagram or Facebook @letsallter.

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